Terms and conditions

Thank you for visiting the Motivation Australia website. Our website provides information, collects information, and provides payment facilities to our website visitors.

These activities comply with Australian Consumer Law. Visitors, users and customers of our website agree to the following terms and conditions by browsing our website, registering to receive updates or become a member and/or donating via our website.

Please note: Motivation Australia’s Privacy and Security policy covers all website visitors.

Requesting and using personal information

Motivation Australia will request basic personal information from you via our website when you:

• Register to receive updates
• Register to become a member
• Make a donation
• Register to become a volunteer
• Make an enquiry.

This information is collected so that Motivation Australia can contact you, for example, to provide you with information and updates about our work, invite you to our events, provide membership and donation receipts, and seek feedback from you as a Motivation Australia supporter.

Your information is handled in accordance with our Privacy and Security policy.

Alternate contact methods

If you prefer not to provide requested personal information on our website, please contact our office:

Email: admin@motivation.org.au
Telephone: +61 (0)466833708
Mail: 191 Port Road, Aldinga, SA 5173

Amend or access your information

To access or amend your information related to receiving updates, your membership or donations, please contact:

Email: fundraising@motivation.org.au
Telephone: +61 (0)466833708
Mail: 191 Port Road, Aldinga, SA 5173

To access or amend your information related to volunteering, general inquiries or any other business, please contact:

Email: admin@motivation.org.au
Telephone: +61 (0)466833708
Mail: 191 Port Road, Aldinga, SA 5173

Complaints

To complain about our use of personal information you have shared with us, please contact:

Email: report@motivation.org.au
Telephone: +61 (0)466833708
Mail: 191 Port Road, Aldinga, SA 5173

Cookies

Motivation Australia’s website uses cookies through Google Analytics to generate data on how people use our website. This data is depersonalised and stored for a maximum of 2 years. We do not share this data with third-parties and all data is protected under Google’s privacy policy. You can learn more about google analytics here.

Subscriptions

Motivation Australia welcomes all members and supporters, and we enjoy keeping you up to date with our news.

We understand that there may be times when you would prefer to opt out of receiving communications. You may unsubscribe by clicking the link at the bottom of any email we send to you. You may also email us at any time and request to be unsubscribed.

If you do not advise that you wish to opt-out, Motivation Australia will assume you are happy to continue receiving further communications from us.

Downloads

There are a range of health, rehabilitation and assistive technology resources created by Motivation Australia and other organisations available for download from our website. These resources, which include training materials, guidelines, tools and documents, are intended to highlight and share key information which may be useful to trained personnel. They are not intended to stand alone, be used in isolation, nor substitute for customised advice and support from trained personnel delivering health, rehabilitation and assistive technology services.

Motivation Australia does not take responsibility for any consequences that may occur following the use of any resources downloaded from our website. Please contact Motivation Australia if you would like more information about any of the resources or links available.

Refund, repair and replacement

Refund

Where payment has been made in error, Motivation Australia requests that individuals contact us via email or telephone: +61 (0)466833708 to discuss options available.

Motivation Australia is not able to refund donations or membership fees when the reason is that the donor has changed their mind.

Repair and replacement

Motivation Australia do not sell items online that warrant repair and/or replacement.

Guarantee

Motivation Australia do not sell items online that warrant a guarantee.

Warranty

Motivation Australia do not sell items online that may need a warranty.

Governing Law

Motivation Australia is located in South Australia. It is an Incorporated Association under the South Australian Associations Incorporation Act 1985. The terms of our business are governed by the laws of Australia and where applicable the state of South Australia. Any claims made against Motivation Australia will be governed by the applicable commonwealth or state laws.

Motivation Australia is licensed to fundraise under the Collections for Charitable Purposes Act 1939 (SA).